Get in Touch with Our Team at Winners Casino
Our support team is reachable by email, phone, and Facebook to help with anything from bonus claims to payment questions. We aim to give you a clear answer, fast.
MGA Licensed
License No. MGA/B2C/432/2019
Email Support
Detailed replies, fast turnaround
Phone Support
Speak directly with our team
Facebook Support
Reach us on social media
Secure Payments
Visa, Mastercard and TRON accepted
Trusted Since 2019
Licensed and independently audited
Contact Us at Winners Casino
We're here whenever you need us - reach out through any of the channels below.
At Winners Casino, our support team is available to help with account questions, payment inquiries, bonus terms, and anything else you need. We've built multiple contact options so you can reach us in the way that works best for you. Whether your question is simple or complex, a real person is ready to respond.
Email Support
Send us a message at any time and we'll get back to you within 24 hours. Email is ideal for account documentation, payment details, or anything that needs a written record. Our team reviews every message and responds with specific, personalized answers - no copy-paste replies.
Phone Support
Prefer to talk it through? Call our support line directly and speak with a member of our team. Phone support is the fastest way to resolve urgent issues, including login access, pending withdrawals, or verification hold-ups. Check your account dashboard for the current support number and available hours.
Follow and message us on Facebook for updates, promotions, and community announcements. Our social team monitors messages and comments regularly. It's a good channel for general questions and staying current on new game launches, bonus offers, and Winners Casino news.
Send Us a Message
Fill in the form below and our team will get back to you as quickly as possible
Got a question about your account, a pending withdrawal, or a bonus you want to claim? Our contact form puts your query directly in front of the Winners Casino support team. Just enter your name, the email address registered to your account, and a clear description of the issue - we cover everything from payment delays and identity verification to technical problems and game queries. For most messages, expect a reply within a few hours.
Every submission is read by a real person on our team. We are licensed by the Malta Gaming Authority under license number MGA/B2C/432/2019, which holds us to strict standards for player communication and complaint resolution. That means your message is not filed away in an automated system - it goes to someone who will follow up. If the matter is time-sensitive, phone support or a quick Facebook message can get you a faster response while we work through the form queue.
Send us a detailed message at any time and we will get back to you within a few hours. Email is the best option for account questions, document uploads, and anything that benefits from a written record you can refer back to.
Phone
Prefer to talk it through? Call our support line and speak with a Winners Casino agent directly. Phone is ideal for urgent issues or when you want to walk through a problem in real time rather than wait for a written reply.
Follow Winners Casino on Facebook for the latest promotions, game releases, and news. You can also send us a direct message there for general questions - our social team monitors the page every day and typically replies within a few hours.
Company Legal Address
Our licensing, registration, and security credentials in one place
Winners Casino is operated by a fully licensed and registered company, and we believe every player has the right to know exactly who they are dealing with. Our legal entity information, registration details, and correspondence address are available here for players, affiliates, and regulatory bodies alike.
If you need to contact us for formal matters, compliance inquiries, or to request official documentation, every channel on our contacts page is monitored by our team. We handle all legal correspondence through our registered office and commit to a reply within 5 business days.
Regulated by the MGA
Winners Casino operates under the authority of the Malta Gaming Authority, one of the most established gaming regulators in the industry. MGA oversight means our business practices are subject to regular audits and must meet strict requirements covering player protection, responsible gaming, and financial transparency.
Licence MGA/B2C/432/2019
Our current operating licence number is MGA/B2C/432/2019, issued by the Malta Gaming Authority. You can verify the active status of this licence directly on the MGA's public register at any time. We do not ask you to take our word for it - the record is publicly accessible and always up to date.
256-bit SSL Encryption
Every connection between your browser and our platform is protected by 256-bit SSL encryption. Your payment information, personal data, and account credentials travel through fully encrypted channels. Our infrastructure undergoes regular penetration testing to stay ahead of current security threats.
Certified Fair Play
Every game we offer, from Gates of Olympus to Starburst, comes from licensed providers: Evolution, Pragmatic Play, NetEnt, and Push Gaming. RTP figures for each title are verified by accredited independent testing laboratories, and our random number generators are certified to produce statistically random outcomes on every spin, hand, and bet.
Press and Partners
Reach our team for media inquiries, affiliate opportunities, and partnership proposals.
We welcome journalists, editors, and content creators who want to cover Winners Casino. Our communications team is available to provide official statements, brand assets, screenshots, and background information on our products, promotions, and licensing. We hold a Malta Gaming Authority license (MGA/B2C/432/2019), and all factual claims in published pieces should reference that credential. For interview requests or exclusive features, contact our press team directly at [email protected] and we will respond within two business days.
Our game catalog is powered by Evolution, Pragmatic Play, NetEnt, and Push Gaming, which gives media outlets plenty to work with when covering our live casino, slots, or sportsbook verticals. Titles like Gates of Olympus and Book of Dead consistently rank among the highest-played on our platform, and we can supply verified engagement data for editorial use upon request. We ask that all published statistics be sourced from our communications team rather than third-party aggregators, so accuracy is maintained.
Affiliate and commercial partnerships are a core part of how we grow. If you run a traffic network, comparison site, or content publication focused on online gaming, sports betting, or poker, we want to hear from you. Our affiliate program offers competitive revenue-share structures, timely reporting dashboards, and dedicated account support. Players you refer benefit from our 20% welcome bonus and access to USD-denominated accounts with deposits via Visa, Mastercard, or TRON.
For sponsorship proposals, B2B integrations, or white-label inquiries, use the partner contact form below or reach us by phone or through our Facebook business page. Please include your traffic volumes, primary markets, and any existing partnerships when you write in - it helps us get the right person on your inquiry faster.